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Isabelle Fontaine
CV - Isabelle Fontaine.md
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Shortlist
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Multi-unit operations director with 5+ years scaling 16-store premium F&B chain and proven international expansion; HACCP-certified but lacking product registration and ISO/FSSC/FDA/EU standards.
Rubric & flags
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Knowledge
3/5
HACCP Level 4 certified (2022) with third-party audited food safety system across 16-store network. Started at bean-to-bar chocolate maker with hands-on production training. Missing ISO/FSSC/FDA/EU standards and product registration or compliance documentation experience.
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Language
5/5
Native French, fluent English (10-year working language), conversational Vietnamese for daily operations. Directly addresses global expansion context with French COO and regional teams.
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General Skill
4/5
Monthly board reporting and P&L discipline demonstrated. Problem-solving under pressure shown by pandemic response: pivoted 12 outlets to retail/delivery in 3 weeks and restored cash flow. HACCP-based QMS and third-party audit management. Transparent accountability on 18% kitchen commissioning overrun with documented corrective action.
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Job-Specific Skill
3/5
HACCP-based QMS development and third-party audit management across network. Built Camellia Academy training and certification system with 100% store certification; internal promotion pipeline established. Product registration and compliance documentation experience not shown. Internal audit leadership not explicitly described.
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Experience
5/5
13 years premium F&B with 5+ years at director level scaling 16-store multi-unit chain. Proven international market expansion: Hanoi and Danang (Vietnam), Kuala Lumpur (Malaysia). Full network P&L ownership and 260+ staff leadership. Stable tenure across three roles. Bean-to-bar chocolate background from 2012-2015 start.
View interview report
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